Welcome to Wrapila. These Terms of Service (“Terms”) govern your use of our website and any purchase of products from us. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please refrain from using our website and making any purchases.

1. Acceptance of Terms

By visiting our website or purchasing something from us, you agree to the following terms and conditions. These Terms apply to all users of the site. If you do not agree to all the terms of this agreement, you may not access the website or use any of our services.

2. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or products, without express written permission from us.

3. Use of the Website

• By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence.
• You agree to use the website and products offered only for lawful purposes and in compliance with all applicable laws and regulations.
• You will not use any content from this site for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

4. Product Availability and Pricing

• Product prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
• We are not responsible if the information made available on this site is not accurate, complete, or current. All products are subject to availability, and we reserve the right to cancel or limit the quantity of orders placed for any product.
• All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

5. Shipping and Delivery

• We rely on third-party suppliers to fullfill your orders. Shipping times and delivery estimates are provided as guidelines only and may vary depending on your location and product availability.
• Once an order has been shipped, we cannot cancel, modify, or refund the order.
• We are not responsible for shipping delays, customs issues, or other circumstances beyond our control, including, but not limited to, incorrect shipping addresses provided by the customer, customs delays, or carrier issues.
• By placing an order, you agree to accept all risks associated with international shipping, including potential delays, damage, or lost packages.

6. No Refunds or Returns

• All sales are final. We do not accept returns, exchanges, or provide refunds unless the item received is defective or incorrect.
• If you receive a defective or incorrect item, you must notify us within 7 days of receiving your order. Upon verification, we will offer a replacement at no additional cost, but we do not issue refunds.
• Products cannot be returned due to buyer’s remorse, dissatisfaction with shipping times, or changes in personal preferences. All return and refund requests must comply with the specific conditions outlined in our Shipping Policy.

7. Limitation of Liability

• Wrapila, its affiliates, employees, and partners are not responsible for any direct, indirect, incidental, or consequential damages that result from the use of our services or products.
• By placing an order, you agree that our maximum liability to you will not exceed the purchase price of the product in question. We are not liable for any damages, losses, or delays that result from third-party shipping carriers or suppliers.
• You agree that Wrapila is not responsible for any personal injury, property damage, or other harm that may result from the improper use of any products purchased through our website.

8. Disclaimers

• All products sold are provided on an “as-is” and “as-available” basis. We make no warranties, either express or implied, regarding the products or services provided through this website, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Wrapila does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.

9. User Responsibility

• You are responsible for providing accurate shipping and contact information at the time of purchase. We are not liable for lost or delayed shipments due to incorrect information provided by the customer.
• You are responsible for any additional customs fees, import taxes, or duties imposed by your country. We have no control over such charges and cannot predict what they may be.

10. Prohibited Activities

• You are prohibited from using the site or its content for any unlawful or unauthorized purposes, including violating any intellectual property or privacy rights, transmitting malware, or engaging in fraudulent activities.
• Any breach of these terms will result in the immediate termination of your ability to access our site and services.

11. Governing Law

• These Terms of Service are governed by and construed in accordance with the laws of EU, and you irrevocably consent to the exclusive jurisdiction of the courts in Lithuania in the event of any disputes.

12. Modifications to the Terms of Service

• We reserve the right to update, change, or replace any part of these Terms of Service at our discretion. Any updates will be posted on this page, and it is your responsibility to review these terms periodically.

13. Acceptance of Terms

• By placing an order with Wrapila you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not complete your purchase or use our website.

14. Contact Information

For any questions or concerns about these Terms of Service, please contact us at support@wrapila.com.